Customer Service

MerchTable - Returns & Exchanges
We want you to be 100% satisfied with your purchase. If you are not, you may return it to us within fourteen (14) days of the delivery date for a refund.

Please contact us at orders@merchtable.com or 1-785-842-1319 within the 14-day time period for return instructions. Please reference your order number when requesting a return authorization. We reserve the right not to accept for refund any product returned without the express authorization of Merchtable. If you need to exchange the item you are returning, simply place a new order.

Additional exceptions to the return policy:
  1. You are responsible for all return shipping and handling costs. Original shipping costs are not refundable.
  2. Returned items must be unused, meaning you didn't wear the shirt, open the CD, try on the underwear, let your cat sleep on the hoodie, etc.
  3. Only unopened and sealed CDs, DVDs, and vinyl albums may be returned.
  4. Refunds are not offered for minor cosmetic damage on record packaging and posters, such as bent corners and cracked CD covers.
  5. Certain sale and discount items are non-returnable.
Todd Glass Experiences - Returns & Exchanges
We will strive to provide concierge level service throughout your purchase and experience process. There will be no returns or exchanges accepted for these specialty services, events or experiences.
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